We take great care to recruit our people in order to ensure that they have the qualities essential to bring alive our ethos of good service. To that end we have blended an interesting team of local and not so local talent. We recruit through our web site and through adverts in the local media, and from a steady trickle of walk-in applicants.
Our selection procedure starts with a basic interview and this, depending on the specific employment type, may well result in instant employment. Those applicants seeking salaried employment, can expect further interviews.
Due to the wide range of services and products that the Shamrock Hotel offers we try to gain a commitment of at least six months from potential staff and this is made clear from the outset of the interview. Interviews are conducted in an informal manner to try and gain an insight into the personality of the applicant rather than a measure of their skills. We do not necessarily look for people with a wealth of experience, but rather for people who we feel fit into our way of thinking, will be professional and reliable and who seem to show an active interest in the job they are applying for.
We have found that the above avenues of recruitment yield people who have the intelligence and commitment to become very good bar people, cellar people, or waitresses, even if they do not intend (at least when they arrive) to make a career in this field. It is the case that most of our staff do not intend to continue to work in this industry and this has the advantage of creating a team with a diverse wealth of talent and experience, from trainee doctors and nurses to those with a degree in teaching or English. This in turn creates an interesting team for our customers.
There are other advantages in recruiting through these channels. For example we do not have to try and re-condition people who have unfortunate preconceptions of how the 'Shamrock Hotel' should be run.
Any applications may either be sent by email to recruitment@shamrockhotel.com.au
